Terms of service

TERMS OF SERVICE

Welcome to Little Sparks! These Terms of Service ("Terms") govern your use of the info@little-sparks.uk website (the "Site") and the purchase of products through it. By accessing or using our Site, placing an order, or otherwise using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Site.

These Terms are effective as of Mai 10, 2025.


SECTION 1 – GENERAL CONDITIONS

By using this Site, you confirm that you are at least 18 years of age, or that you have parental/guardian consent to use the Site, and that you have the legal capacity to enter into a binding contract.

We reserve the right to refuse service to anyone, for any reason, at any time.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Site, use of the Site, or access to the Site without our express written permission.

The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 2 – ACCURACY OF INFORMATION

We are not responsible if information made available on this Site is not accurate, complete or current. The material on this Site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting more accurate, complete or timely sources of information.

We reserve the right to modify the contents of this Site at any time, but we have no obligation to update any information on our Site.

SECTION 3 - PRODUCTS AND SERVICES

Certain products or services may be available exclusively online through the Site. These products or services may have limited quantities and are subject to return or exchange only according to our Returns & Refunds Policy.

We have made every effort to display as accurately as possible the colours and images of our products. We cannot guarantee that your device's display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We reserve the right to limit the quantities of any products or services that we offer.

Product descriptions and pricing are subject to change at any time without notice, at our sole discretion.

SECTION 4 – ORDERS AND PAYMENT

By placing an order through the Site, you are making an offer to purchase the product(s) in your order. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.

Prices for our products are subject to change without notice. All prices are displayed in the applicable currency and are inclusive/exclusive of VAT as indicated at checkout.

Payment is processed securely through our third-party payment providers. By providing payment information, you represent and warrant that you are authorised to use the payment method provided.

SECTION 5 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our Site. You agree to promptly update your account and other information, including your email address and payment information, so that we can complete your transactions and contact you as needed.

SECTION 6 - SHIPPING AND DELIVERY

Please refer to our Shipping Policy for full details on estimated delivery times, shipping methods and related information. Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by circumstances beyond our reasonable control, including but not limited to courier delays, customs processing or extreme weather conditions.

SECTION 7 - RETURNS AND REFUNDS

Please refer to our Returns & Refunds Policy for full details on returns, exchanges, refunds and how to report defective or damaged items.

SECTION 8 - THIRD-PARTY LINKS AND SERVICES

Our Site may contain links to third-party websites or services that are not owned or controlled by Little Sparks. We have no control over, and assume no responsibility for, the content, privacy policies or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of any such content, goods or services available on or through any such websites or services.

Our Site is hosted on Shopify Inc., which provides us with the online e-commerce platform used to sell our products and services to you.

SECTION 9 - INTELLECTUAL PROPERTY

All content on this Site, including but not limited to text, graphics, logos, images, product descriptions and software, is the property of Little Sparks or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify or create derivative works from any content on this Site without our prior written consent.

SECTION 10 - USER CONDUCT

When using our Site, you agree not to:

  • Violate any applicable local, national or international law or regulation;

  • Infringe upon or violate our intellectual property rights or the intellectual property rights of others;

  • Submit false or misleading information;

  • Upload or transmit viruses or any other type of malicious code;

  • Interfere with or circumvent the security features of the Site;

  • Use the Site for any fraudulent or unlawful purpose.

SECTION 11 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our Site will be uninterrupted, timely, secure or error-free. Our Site and all products delivered to you through the Site are (except as expressly stated by us) provided "as is" and "as available" for your use, without any representation, warranties or conditions of any kind, either express or implied.

To the fullest extent permitted by applicable law, in no event shall Little Sparks, our directors, officers, employees, affiliates, agents or suppliers be liable for any indirect, incidental, punitive, special or consequential damages arising from your use of the Site or any products purchased through the Site.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited under applicable UK law, including your statutory rights as a consumer under the Consumer Rights Act 2015.

SECTION 12 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Little Sparks and our affiliates, partners, officers, directors, agents and employees from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.

SECTION 13 - GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer resident in the European Union, you may also benefit from any mandatory provisions of the law of your country of residence.

SECTION 14 - CHANGES TO THESE TERMS

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our Site. It is your responsibility to check our Site periodically for changes. Your continued use of or access to our Site following the posting of any changes constitutes acceptance of those changes.

SECTION 15 - SEVERABILITY

In the event that any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to us at: info@little-sparks.uk